Sometimes when waiting for a bus or a train, I wish that there was a way to know how long it will be for the next one. For me to know this there either has to be a very reliable service whose times are displayed in the bus stop/train station or a device like the London Underground has, with a permanently updated display board stating when the next services are due. If the latter seems farfetched, then could the former be provided?
I do not wish to suggest that all the onus for a good service falls on the bus drivers. This responsibility needs to be shared by conductors, information and ticket staff and their managers. A return of bus conductors could make journey times faster (by taking people's fares, stop smoking on buses and improve driver/passenger safety.
There is no point trying to tempt people onto already overcrowded public transport. We want efficient busy buses/trains, but if certain routes are consistently overcrowded, more buses/carriages need to be put onto those routes. This should be made obvious to the manager.
Some of this has been specifically targeted at buses. Improvements I would like to see to trains and trams would be to bring fares down, particularly before 9.30am, to make trains and platforms feel safer.
Ideally, public transport needs to be safe, clean, low-emission, reliable, regular, friendly, cheap and integrated. This is an ideal, but is achievable, and well worth attaining.
Harriet Bickley, Researcher, Manchester University
Monday's bus was damp and cold Tuesday's bus was very old Wednesday's bus was late in coming Thursday's bus was simply humming Fridays Bus - broke down again Saturday's bus joined the football chain But the bus that came on the Sabbath day, Was clean and warm and here to stay.Instead of making up silly rhymes or practicing my line dancing steps to alleviate my stress whilst waiting for a bus, I thought "In a real world" what would I like to see happen to public transport especially, buses.
Firstly, it would have to serve the public.
How would it do this?
Journeys would be routed to where people wanted to travel. A survey would be done to ask people if their existing bus routes met their needs and if train stops were convenient. Buses and trains would be frequent and always run to time, cutting down the anxiety of wondering if they would arrive as scheduled.
Regular, thorough maintenance would prevent breakdowns.
More designated bus lanes would ensure faster travel for buses and easier flow for other traffic.
Stricter control on parking at bus stops would enable buses to stop by the kerb, making life easier for the passenger and preventing hold-ups. There would be no parking on cycle ways.
Clean, warm, easy accessible, well ventilated trains, trams and buses would be very desirable.
Waiting rooms at bus and train terminals would be comfortable and secure.
Secondly, bus drivers would have to have better wages and more time to complete journeys, allowing for unforeseen incidents. Customer care training would help them understand some passenger's disabilities, whether in speech or movement. A happy, contented and co-operative driver makes the passengers feel relaxed and comfortable.
Thirdly, fares would be reasonably priced and cheaper than car travel to encourage car owners to use public transport and so lessen congestion on the roads.
Integrated ticketing and daily and weekly tickets at the same reasonable cost, would be a necessity.
Lastly, integrated transport! Imagine how wonderful that would be. If the bus I got off left me in comfortable time to catch the train, which connected with my aeroplane.
Yes! What a wonderful world, but sadly, this is not the real world.
Maybe, on the Sabbath day.